1. What is CardsCube.com?

CardsCube.com is an online platform where you can convert unused or unwanted gift cards into real cash instantly.

2. Is it safe to use CardsCube.com?

Yes, we use encrypted systems and secure servers to keep your data and transactions safe.

3. Do I need to complete KYC?

No, KYC is not required to use our services.

4. How many transactions are free?

Your first 3 gift card transactions are completely free (0% conversion fee).

5. What are the conversion charges after free transactions?

  • Amazon Gift Card – 15%

  • Apple Store Gift Card – 30%

  • Flipkart Gift Card – 30%

  • Google Play Gift Card – 40%

6. How will I receive the money?

Once your gift card is verified, the amount is credited to your CardsCube Wallet, which you can transfer to your UPI account.

7. What is the CardsCube Wallet?

It’s your in-platform wallet where your gift card value is stored until you transfer it to your bank account.

8. Which payment methods are supported for withdrawal?

We currently support UPI (India) for instant withdrawal.

9. How long does it take to process a gift card?

Verification and wallet credit usually take 10–30 minutes.

10. How much time does a UPI withdrawal take?

Most UPI withdrawals are completed within 1–2 hours, depending on bank servers.

11. Which gift cards are accepted?

Currently supported gift cards include:

  • Amazon

  • Flipkart

  • Apple Store

  • Google Play

(More may be added soon.)

12. Can I cancel a transaction after submitting a gift card?

No, once a gift card is submitted and verified, cancellation is not possible.

13. What happens if my gift card is invalid or already used?

The transaction will be rejected, and no wallet credit will be provided.

14. Is there any minimum gift card value I can exchange?

Yes, the minimum accepted value is ₹100 or equivalent.

15. Can I exchange international gift cards?

Only supported INR-based cards are accepted currently. International cards may not be processed unless explicitly supported.

16. What should I do if I don’t receive wallet credit?

Please contact support via email or phone with your card details. Our team usually responds within 2–6 hours.

17. Can I use someone else’s gift card?

No. Only legally owned gift cards should be used. Cards submitted without ownership may lead to account suspension.

18. Is there a limit to how many cards I can convert?

There is no daily limit, but frequent or bulk transactions may require additional verification.

19. Do you support automatic payout?

Yes. Once you initiate the UPI withdrawal, the process is automated.

20. How can I contact support?

You can reach us via:
📧 Email: support@cardscube.com
📞 Phone: +971-2720986

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